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Ordering Information
ORDERING INFORMATION
Caddylak Graffix is committed to protecting
your privacy and is pleased to provide an online Safe
and Secure Shopping experience
for all customers patronizing its virtual Greeting
Cards, Christmas
Cards, T-Shirts, Cartoons, Gift Labels, Decorative Signs, Yard Signs, Limited Edition Prints and Open Edition Prints.
All prices are in U.S. Dollars and all payments must be in
U.S. Dollars.
For your comfort and convenience we offer five methods of ordering.
We’ve made it simple by allowing you to choose your preferred
ordering method:
- Secure Online Order
Form: Caddylak Graffix cyber-shopping is fast, convenient, guaranteed secure, ultra safe and opens up a whole new world of Greeting Cards and Gift Shop Products with Old Fashioned Customer Service for you and your family.
Using Caddylak Graffix secure online ordering facility you can
order from this site with confidence. This most popular ordering
method uses industry standard SSL 128-bit encryption, which simply
means that your order cannot be read by anyone as it travels
over the internet and is fully secure preventing any type of
security breaches or interception. This is our recommended method
of ordering. Why is your e-mail required? We need your e-mail to send you your order confirmation, shipping confirmation and a brief thank you for shopping with Caddylak Graffix. We promise that Caddylak Maxy will never trade, give or sell any of your information to any company or individual.
- Traditional Mail: This method of order-taking
benefits customers who are not confident about
disclosing their
credit card information online, phone or fax and choose not to use
their credit cards as a payment method. Traditional mail can be used to accept practically
all of the more conventional payment methods, such as credit
cards, debit cards, checks, cashier’s check and money orders.
Fill out, print our printable
order form and mail it to Caddylak
Graffix with your preferred payment method: Caddylak Graffix, P.O. Box 2196, Mansfield, TX 76063.
- Fax: This is a very viable and secure method for ordering. To
use this procedure you will need to fill out our online printable
order form, print it and fax it back to Caddylak Graffix.
- Telephone Ordering: A very popular, safe and secure ordering option. Our customer service
representatives can be reached from 10 A.M. to 6 P.M. (Central
Standard Time) daily. We have a dedicated phone number (817-739-5262) for your ordering convenience.
- E-mail: Easy e-mail ordering is available to Caddylak Graffix
customers who prefer this popular ordering option. Download a
completed printable order
form to your computer and e-mail it
as a file attachment to caddylak@caddylakgraffix.com.
Note: Fair Credit Billing Act: It’s important for Caddylak Graffix customers to know that there are laws that protect them when they shop with credit cards in cyberspace. This law gives our customers the right to dispute charges on their monthly bill. In most circumstances Caddylak Graffix customers are held liable only for the first $50 of fraudulent charges.
Payment Options
For convenient online payments, we accept Visa, MasterCard, American
Express, Discover and PayPal through the secure payment service of
CSI. For e-mail, fax or telephone payments, we accept Visa, MasterCard,
American Express and Discover. For traditional mail orders we accept payment by the credit
or debit cards listed above, check or money order. When using
a personal check or money order, please make payable to Caddylak
Graffix. Checks are held until they clear before the order is
shipped. Note: In case of a returned (NSF) check, there is a $25 service
charge, as permitted by Texas law.
Customer Satisfaction Guarantee
At Caddylak
Graffix we are committed to offering you the finest Greeting Cards, Christmas Cards, T-Shirts, Cartoons, Gift Labels, Decorative Signs, Yard Signs, Limited Edition Prints, and Open Edition Prints available. We closely monitor the production, manufacturing/printing and
shipping of every Cartoon Art Product we sell. If you are not totally
satisfied with your purchase, you may return it within 15
days from the date of shipment for an exchange or a full refund...
less shipping and handling. Specific details are set forth
in the Return Policy below.
Return Policy
To return goods, save items
and packaging and include a copy of your invoice with your
return along with a brief explanation
of the reason you are dissatisfied. Caddylak Graffix will
not accept returns on items that have been personalized, customized,
laundered, worn or items damaged as a result of misuse, neglect
or improper environmental conditions. Upon receipt and inspection,
we will promptly replace it with a new selection of your
choice
or refund you the cost of the item less shipping and handling.
Shipping
and Handling
Charges apply only within the 48 contiguous
United States only. Orders are shipped Priority Mail via United States
Postal Service. The United States Postal Service claims that it usually takes 2-3 days shipping time anywhere in the contiguous United States but will not guarantee it! Next
Day and Second Day Air Shipping are possible on request
at extra cost but prompt delivery is not guaranteed in December.
UPS and FedEx shipping is also available is requested. Domestic
shipping offshore is usually Priority Mail billed at our
cost. For all orders to Hawaii, Alaska, U.S. Territories
and
International
orders please call: 817-739-5262.
Shipping and Handling
| If Subtotal is... |
U.S. and Canada Standard Rates: |
| $0 - $15.00 |
$3.95 |
| $15.01 - $50.00 |
$5.95 |
| $50.01 - $80.00 |
$8.75 |
| $80.01 - $100.00 |
$10.95 |
| $100.01 - $249.99 |
$12.95 |
| $250 or more |
Free Shipping |
|
If special handling, packaging or shipping is required by you then all charges for will be billed on a cost basis including Custom Artwork.
Shipping Time
We endeavor to ship all
orders within 24 hours, Monday - Friday. Allow 2-8 days for
U.S. Postal Service Priority Mail Shipping.
Out of Stock Items
You will be notified
immediately if an item is out of stock. You will be advised
as soon as the item is available and your
credit card will not be charged without your authorization.
Sales
Tax
If you are not a resident of
Texas you will not have to pay a sales tax. All Texas residents
are required to pay a sales
tax of 8%.
International Duties/Taxes
We are not
responsible for any duties or value added taxes that may
be assessed by any Customs Office.
Telephones
Our 800 numbers are conveniently
designated for ordering or inquiring about an order. Please
use our local lines (817-739-5262) or e-mail
(caddylak@caddylakgraffix.com) for matters unrelated to ordering merchandise or catalogs.
This will improve Customer
Service and minimize busy signals. All our phone numbers, fax numbers, e-mail addresses and traditional mail address can be found on our Contact Us page.
Hours
of Operation
- Online ecommerce site is open 24/7
Difficulties or Problems
Having difficulties?
We’re here to help. Please send the
details of your problem to caddylak@caddylakgraffix.com or call 817-739-5262 and we
will help and correct the problem.
Click "Armadillo" Cartoon to view Paper Greeting Cards!
Ordering Information is constantly being updated.
Check back often for updated Ordering Information!
Last Update: 04/22/2010
Visit Funny Get Well Cards!
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